Whether you are a program administrator or a faculty member, your main goal is to help set your students up for success. Finding software that helps your students thrive is just one great way to do that but finding the right software provider can be challenging.
Do they share the same mission?
Software companies can feel distant until you get to know the people behind the code. Talk with the vendor you’re considering to better understand what they stand for, how they’ll help your program succeed, and to get a feel for how they are to work with on a regular basis. They should prioritize the same qualities your program does such as quality, educational excellence, and helping others to build a successful long-term partnership.
How does the software vendor partner with their customers?
This comes down to customer satisfaction. See what other customers of your potential vendor are saying about them. Is the software’s customer success team responsive? Do they actually listen to your needs and develop new solutions for them? For example, Tevera is committed to this and has developed multiple solutions like assessment management based on feedback from current customers.
Do they meet the needs of your program?
Software tools like time trackers are often a one-size-fits-all solution. While these can be useful and certainly have their place. However, these generalized solutions often require users to change their own processes to meet how the software works.
Tevera believes that software should meet its users where they’re at. That’s why we designed our software specifically for counselor education and social work programs. We listened to our clients and thoroughly test our product to make sure it makes it easier for students, program administrators, and faculty members.
Are they invested in helping both you and your students succeed?
Not all software is created equally. Like the question above, how the software is designed and who it’s designed for makes all the difference. What’s important to your program needs to be reflected in your choice of vendor. Namely, helping your students succeed. One way Tevera does this is by designing accessible software to ensure that all of your students have the same learning opportunities.
Helping keep your students on track can be a time-consuming task. Make it easier for them and have your program benefit from more accurate time tracking by partnering with a software solution like Tevera. Get the most out of your chosen software by finding one that is aligned with your program’s mission, is designed for your program’s specialty, and one that can make your students’ journeys simpler and more streamlined.