Right away, Sheri noticed how much easier Tevera was to use, how it helped streamline their internal processes, and a significant increase in how much support their students were able to get.
First, Tervera is user-friendly.
Tevera offers easy access and accessibility not only to administrators like Sheri but even supervisors, faculty members, and students.
Sheri is also a fan of the interface and data reporting systems. With Tevera, she only has to run two reports, “I have to run one just by program and then I can run by program and cohort and everything pulled out to organize.”
Along with this, she has more control of the data with Tevera. She can easily log into the program and assess the data.
When problems arise, which they rarely do, Sheri notes that Tevera’s help desk is a great resource.
Next, Tevera has improved administrative processes.
Sheri estimates something that might’ve taken three hours in their old program now might only take thirty to forty-five minutes.
She also notes a decrease in question from students. “Normally around this time I would get about 20 emails saying, “I can’t get into Taskstream. I can’t find it. This won’t work. This doesn’t work.” Since using Tevera, she hasn’t gotten any emails from supervisors, faculty, or students seeking assistance.
Sheri also finds it much easier to communicate with students. Before Tevera, students had to email in their applications and files. Not only did this flood her inbox, but things got lost or students were missing information. Sheri no longer finds herself reaching out to students about gathering missing elements.
Finally, Tevera offers ease in lifetime access.
The best part about Tevera for students? They get lifetime access.
Sheri admits that at first students weren’t thrilled about the new fee. But this objection was quickly eased when they realized how much easier Tevera was to use for tracking hours (including LPC hours), how they had access to their syllabi, and all their documentation. Even sweeter? They’d have this access for the rest of their career.
As Sheri says about Tevera, nothing is more than “a few clicks away.”