Adam brought Randy Zimmerman, Tevera’s CEO and co-founder of EHR provider Procentive, into the picture, and with a team of developers, began assessing the needs of other counseling (and social work) programs. What they discovered was a situation exactly as Dr. Snow described: programs like his, all across the country, cobbling together their own systems because integrated solutions to manage the numerous records involved in clinical training management, student outcomes, and more were either nonexistent or extremely limited.
Seeing an opportunity to provide genuine value to a community they were committed to serve, the company (soon to be known as Tevera) made it their mission to develop an integrated practicum and internship management system.
Creating an All-in-One Solution to Ease the Administrative Burden
Initially, we called Tevera’s solution Clinical Training Manager (CTM), and focused it on the clinical experience. We were also fortunate to enlist Palo Alto University as one of our first test cases, and Dr. Snow as an early adopter and advisor — a role he unofficially remains in to this day.
When Dr. Snow realized that CTM could do what his school was relying on its student portfolio manager and reporting software to do, he quickly dropped them and adopted Tevera for these functions, along with practicum and internship placement, time tracking, and document delivery.
That’s when we really knew that if we kept doing what we were doing — asking customers and the staff at CACREP and NBCC what they needed, using those conversations to inform continuous improvements to the system, and recruiting a responsive support team — Tevera was destined to earn a valued place in counseling education programs.