Our Story

The “Why” Behind Tevera

“How Can We Better Serve the Helping Professions?”

Randy Zimmermann and Jeff Burton

A Simple Question Launches a New Solution

Tevera’s co-founders, Randy Zimmermann and Jeff Burton, were asked this thought-provoking question by a member provider around 2003. At the time, Randy and Jeff were running their practice management software (Procentive) and billing services (BillCare) companies serving behavioral health providers.

After thinking about the question, they realized the answer was more than a software solution, that to make a difference, they needed to start early in providers’ careers and develop a brand new solution that would set them up for long-term success. 

And so, Tevera was born.

Since “Day 0,” Tevera has been built around customer needs. Every feature has been developed with our customers in mind, often as a specific answer to a question posed by a client, just like the business itself.

How We Serve

Listening to Members

If something isn’t working for a user, we want to know about it and fix it. We make it easy to get in touch with our team members and build relationships with your representatives.

You get to know “Adam from Sales” and “Jamie from Customer Success” because great customer service means having conversations and getting to know the unique needs of your program.

Designing for Members

Caring for our members means we design solutions that answer real-life questions and solve real-time challenges. We’re not afraid to pivot when something isn’t a fit and doesn’t add value with our product team continually asking for feedback.

We’re constantly improving Tevera, using an agile product development cycle that offers new enhancements every 2 weeks, making Tevera more valuable by solving more problems.

Being Accessible

We design with the end user in mind. That means, whoever is using Tevera needs to be able to actually use it. It must be easy to use, and easy to learn for all users.

Therefore, we’ve made a strong, ongoing commitment to being accessible in accordance with the Web Content Accessibility Guidelines 2.0 (WCAG).

About Our Team and Our Commitment to Members

We’re proud to serve the helping professions and, as software developers, help others by making sure Tevera is designed for, around, and by the people we serve. Helping others is the simplest goal there is but the most complex to accomplish because it takes all of us, every day, working together to lift each other up and requires us to live by our values:

  • Fostering Growth

  • Individual Responsibility

  • Creative Initiative

  • Integrity

  • Collaboration

HIGHER EDUCATION

Let’s Work Together!

See what Tevera offers your program.

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What We’re Hearing

“A True Partner”

“Tevera’s support, ability to easily integrate with our existing systems, and its overall user-friendliness made it an easy choice. From internship to accreditation management, Tevera has saved our program more hours than I can count. Most of all, they’re kind and helpful, a true partner.”

Dr. Dina Glaser, Psy.D., Director of the Office of Placement and Training, Online, The Chicago School of Professional Psychology

“Life Changing”

“Thank you again for your support. Tevera is truly life changing for our department.”

Portia T.

“A God Send“

“Thank you again for all your assistance. It has really been great and the timing of (our program) agreeing to use Tevera has been a God send during this time of remote and Hyflex learning.”

Mary L.

“Tevera Saved Us”

“I love Tevera! If we didn’t have Tevera this year our students would not have been able to graduate due to Covid. Tevera saved us, without it our program wouldn’t have been able to operate. The way that Tevera is setup is stellar! For me, Tevera is the real deal! I know for a fact that it works!”

Neisha W.

“Beyond Grateful”

“Beyond grateful to this team for your help in making this process easier for our students.”

Nisha